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Do not respond to the cyberbully except to calmly tell them to stop.
If they refuse, you may have to take additional actions.
In that case, the adult victims were being bullied in an AOL chat room.
Everyone agreed that what the bully was doing was wrong, but to what were the victims entitled?
Many web sites expressly prohibit harassment and if you report it through their established mechanisms, the content and/or bully should be removed from the site in a timely manner.
If there are ways you can determine who exactly is making the comments, also document that.
And while I don’t know the actual amount, I am sure their legal bills were in the tens of thousands of dollars.
You should also take the time to check your state laws.
We have discussed some of these laws on this blog and have a summary of many applicable laws here.
A letter sent from an attorney (on law firm letterhead) to the bully may be all that is necessary to get the bullying to stop.
The problem with this approach is that it can be costly.